Please NOte | We Are An Adult’s Only Inn

The Platinum Pebble Boutique Inn does not accept children, guests must be aged 18 or over and with a parent/guardian. Guests must be 21 to check-in to our Cape Cod Luxury Inn.

Inn RESERVATIONS AND DEPOSIT PAYMENT POLICIES

There is a minimum two-night stay mid-week during “High Season” and a minimum three-night stay is required in “High Season” for weekends (a stay that includes a Friday, Saturday, or Sunday night).

In “Tranquil Season” there is a minimum two-night stay.  One night stays are sometimes possible, please call for availability.

The acceptance of a reservation is made with the understanding that the guest is financially responsible for the entire period of time reserved. All reservations require a guarantee of one half the total amount is required at time of booking.  The balance is due 21 days prior to your arrival. Reservations may be guaranteed with credit card.  Credit card payments may require an imprint of the actual card upon arrival.

Inn CANCELLATION POLICY

TEMPORARY SPRING 2020 CANCELLATION POLICY

The unexpected happens. Our cancellation policy protects us as a small business with a limited number of rooms available. Trip Insurance protects you, the consumer, against the unexpected. We recommend that you consider purchasing trip cancellation insurance just in case.

Commencing, March 31, 2020, reservations made for April through June 2020:

~ Reservations cancelled prior to 3 days of the arrival date may either be rescheduled, without a rescheduling fee, or the deposit will be turned into a gift certificate that is valid for 24 months. (If you book through an online travel agent (i.e Expedia, Booking.com) the cancellation policy is 30 days and is non-refundable). There are no exceptions whether due to medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations, etc

Reservations cancelled or changed within 2 days of the arrival date, regardless of reason, will result in a forfeiture of the total deposit amount. There are no exceptions whether due to medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations, etc. If the room is rebooked we will refund the room rate minus a $150 per room service charge.

~ One Night reservations have a 30 day cancellation window. Within 30 days, there is a forfeiture of the total deposit amount.

~ There are no refunds of deposits for No-Show’s or Early Departures. The reservation is the full responsibility of the guest.

 

STATE & LOCAL TAXES

Taxes will be added to our stated rates charged for rooms at the tax rates currently required by the respective governments.

ACCEPTED FORMS OF PAYMENT

Cash, personal checks and credit card (Discover, MasterCard, or VISA only).

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CHECK IN, CHECK OUT AND PARKING

Check in time is 3:00 PM to 6:00 PM. Please notify the innkeeper if you anticipate arrival after 6:00 PM so that late arrival arrangements may be made.
Check out time is by 11:00 am.

On premises free parking is provided for one vehicle per room.

NON-SMOKING POLICY and Open Flames

For the well being of all our guests and to comply with insurance guidelines and town fire ordinances, there are no candles and no smoking, including vaping and e-cigarettes, inside the Inn or surrounding property. There is a designated smoking area on the back of the property.  Guests who violate this policy will be asked to leave.   The hotel will charge a cleaning fee of $250 plus any damages and/or lost revenue from an uninhabitable room.

MISCELLANEOUS

  • Guest pets are not allowed on the premises. The innkeeper can provide references to nearby kennels that will gladly house your cat or dog.
  • To maintain the relaxed atmosphere and peace of mind of all guests, use of the Property and Amenities are for Registered Guests only.
  • We ask that guests refrain from using cell phones in Public areas.